4/13/2023 0 Comments Roku remote buttons not workingIf no light is seen from the IR emitter, then it is likely that the remote is defective. Note: Both photos show the same remote being tested. Refer to sample images below.Īs you can see, the IR emitter is more visible in a darker room and quite hard to see in a brightly lit room. You should see a flashing purple light as you press and hold the button.Look into the camera as if you are taking a picture while pressing any button on the remote.Point your smartphone or digital camera towards the tip of the TCL remote.Also, it is recommended to conduct this test in a darkened room. Note: Some cameras will show the Infrared (IR) signal better than others. For this procedure, you will need a smart phone, or a digital camera with a live display. Once completed, try to use the TCL ROKU TV remote control to turn on the TV. Unplug the power cord from the power outlet, push the power button on the TV for ~15 seconds, then plug the TV back into the power outlet. If there is no improvement after reseating the batteries, try replacing them.Try removing the batteries from the remote and re-inserting them. If the remote is still unresponsive or intermittently responding, it is possible the batteries were installed incorrectly. Make sure you are pointing the remote directly at the TV or at an optimal distance. For example: If you have a sound bar, confirm that it is not blocking the TV sensor. Make sure that there are no obstructions between your TCL remote and the remote sensor located in front of the TV. Verify that there is a clear path between your TV and remote. To resolve issues with your standard IR remote, try the following: To ensure IR remotes are operating reliably, they must be pointed directly at the front of your TCL Roku TV. Standard IR remotes use an invisible Infra-Red light to transmit remote key selections. Makes it easy to manage and access many features of your TCL Roku TV. TIP: Check out the free Roku Mobile App for tablets and smartphones. *Note: If your remote control has numbers or does not look like the images below, click here. Depending on which TCL Roku TV you are using, you will have one of the following remotes.
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